Refund policy

Not every piece works out the way you pictured it, and that's okay. Here's how we handle it when something needs to come back.

The 30-Day Window

From the day your order arrives, you've got 30 days to send it back.

For a return to go through, the item needs to still have its tags on, be unworn, and go back in the packaging it arrived in. If there's a flaw or the wrong item showed up, snap a couple of photos before you start the process — it saves everyone a back-and-forth later.

Items bought on discount are final sale and can't be returned.

Getting It Back to Us

Head to our Return Center and submit a request there — it's where every return starts. You'll be asked to fill in a short form with your order info and the reason you're sending it back. Try to fill it in completely; incomplete forms slow things down on our end.

Once we look it over and approve it, we'll email you a prepaid shipping label at no cost to you. Print it, stick it on the package, and hand it off to your carrier. No trip to the post office to pay for anything — that part's on us.

Getting Your Money Back

After the item lands back at our warehouse and gets checked over, your refund goes out within 7 business days, back to whatever method you paid with.

We don't tack on restocking fees, and canceling doesn't cost you anything either.

Where Returns Go

3621 W 3rd St
Los Angeles, CA 90020
United States

Still Have Questions?

We're around:

Email: info@fashiondana.shop
Phone: +1 213-487-0048
Hours: Mon–Sat, 10 AM–7 PM · Sun, 11 AM–5 PM (PST)